QUALITAS PRIMUM prepares standards for cleaning services.

QUALITY CLEANLINESS, WHAT DOES IT MEAN FOR YOU?™

Non-disclosed customer expectations for cleanliness and the expectations for the level of cleaning quality can make it difficult to cooperate with the cleaning services provider. Having a cleanliness standard clearly and unambiguously presents your organisation’s position in terms of cleanliness, defines your expectations, contributes to the status of a socially responsible company, takes care of your employees’ working environment, the environmental protection, occupational safety, environmental hygiene, and provides a longer service life for cleaned and maintained surfaces.

Our accredited and certified cleaning and cleanliness standards – © STAND 9100™ is a unique and dynamic solution for both the private and public sectors.

QUALITAS PRIMUM provides preparation, design, implementation, application and certification services for both cleaning standards and cleanliness standards.

Standards © STAND 9100™:

  • cleaning service standards;
  • landscaping standards;
  • cleanliness standards;
  • cleaning and janitorial standards;
  • infection control standards;
  • safe, hygienic and clean environmental standards.

© STAND 9100™ standards are oriented to:

  • results;
  • processes;
  • hybrid – a balanced focus on processes and results.

Why do we need the © STAND 9100™ standards?

  • To defined the expectations of the customer;
  • Precise requirements for the quality levels of cleaning and/or landscaping services;
  • Clear cleanliness criteria and definitions;
  • Greater clarity for the service provider;
  • A uniform perception of the results for both the customer and the serviceprovider;
  • To provide higher quality services;
  • For the objective assessment of service compliance;
  • Cost optimisation;
  • Problem elimination;
  • Reduction of disputes and complaints;
  • To ascertain and define quality level;
  • Managing efficient cleaning and landscaping services;
  • Easy quality control monitoring processes;
  • Dynamic contract management systems.

© STAND 9100™ cleaning services standards for the public and business sectors:

  • administrative premises;
  • educational institutions;
  • health care facilities;
  • banks;
  • food industry companies;
  • manufacturing companies;
  • laboratories;
  • swimming pools;
  • sports clubs;
  • nurseries;
  • dormitories;
  • non-food industry premises;
  • shopping centres;
  • supermarkets;
  • apartment buildings;
  • hospitals;
  • kindergartens;
  • schools;
  • universities;
  • colleges;
  • social care homes;
  • surgeries;
  • laundries;
  • solariums;
  • SPA, beauty service centres;
  • airports;
  • fire stations;
  • accommodation buildings;
  • custodial institutions and prisons;
  • warehouses;
  • factories;
  • military institutions;
  • academies;
  • hotels;
  • storage facilities.
  • territory and outdoor environment:
  • roads;
  • parking lots;
  • meadows, lawns, flower beds;
  • cemeteries;
  • parks;
  • green zones;
  • playgrounds;
  • other territories and outdoor environment;
  • transport sector;
  • trains;
  • docks;
  • ships;
  • airplanes;
  • buses;
  • trucks;
  • cars;
  • ambulances;
  • other vehicles.

The value of standards © STAND 9100™ for the customer and a cleaning company:

  • cost optimisation;
  • guidance in cleaning quality level assurance;
  • improvement of the mutual understanding between the customer and the cleaning company;
  • improved employee and customer satisfaction with cleaning services;
  • motivation and promotion of service providers;
  • increasing social responsibility;
  • environmental support;
  • excellent investment in cleanliness and a clean hygienic environment;
  • compatible with LEAN, Six Sigma, ISO 9001, OHSAS 18001, ISO 14001,EN 13549, ISO 2859, ISO 22000, HACCP, COSHH, ISO TS 16949, ISO 10001, ISO 10002, ISO 10003 , 5S, INSTA 800, QLT-100, NEN 2075, LVS 1051, GOST R 51870, APPA, CLEAN STANDARD, K-12, NHS, VHF and other standards;
  • theprocessand basis for creating and improving technical specifications;
  • basis for contractual obligations;
  • guide for required results;
  • conformity assessment structure for cleaning services;
  • structure and basis for cleaning inspection;
  • a guide to setting the quality of service.

Standards © STAND 9100™ provide:

  • detailed cleanliness standard;
  • qualitative requirements;
  • management of cleaning services;
  • required results from the service provider;
  • determination of conformity of service;
  • risk assessments;
  • non-compliance registration;
  • a system for determining the quality level;
  • requirements for the customer and service provider.
  • adetailed cleanliness standard;
  • qualitative requirements;
  • management of cleaning services;
  • required results from the service provider;
  • determination of conformity of service;
  • risk assessments;
  • non-compliance registration;
  • a system for determining the quality level;
  • requirements for the customer and service provider.

Standards © STAND 9100™ assists in risk management processes, including:

risks associated with occupational health and safety;
  • risks associated with an unhygienic environment;
  • risks associated with obtaining a low quality of service;
  • risks associated with receiving a low quality of service;
  • risks associated with providing a low quality of service;
  • risks associated with complaints;
  • risk associated with poor public image;
  • risk of disappointment from employees, customers, visitors and consumers;
  • risk of neglect of cleaned and maintained items;
  • risk of losing employees and customers.

The focus of © STAND 9100™ cleanliness, cleaning and landscaping standards is on the required cleaning definition of the result, achievement and compliance determination, which is to say a focus on quality maintenance of cleanliness and hygiene standards in the environmental cycle.

By following © STAND 9100™ standard, the cleaning company can prove the efficiency of the services provided and the satisfaction of their customers’ needs.

© STAND 9100™ standards provide the required cleaning results, with less focus on cleaning methods, as different cleaning service providers can achieve the desired result in different ways and with different processes, while still maintaining the set levels of quality, clean environment, occupational safety, optimising cleaning and maintenance cost of services.

A good cleaning service contract is the one in which the organisation knows what it seeks and clearly states it with the required results. QUALITAS PRIMUM